HELP/FAQ

About Us

Established in 2020, KC Kicks is an online store providing hyped sneakers and clothing for Australian customers. 

Are your products authentic?

    Yes, all items on our website are authenticity guaranteed. We go through rigorous authentication checks to ensure that our customers only receive legit products. If any item that has passed our authentication checks is deemed inauthentic, a full refund will be provided.  

    Are all items brand new?

      Yes, everything listed online is brand new. 

      Where are you located and is there a physical store?

        We are based in Canberra, Australia. We are currently an online operating store. Meet-up in Canberra is available via here or DM us on Instagram. Click and Collect is available at check out. 

        What countries do you ship to?

          We ship to Australia and New Zealand.

          Can I get some help with sizing?

            For size conversion, please head to this page for more information. If you need further help, please do not hesitate to contact us here or DM us on Instagram

            What currency are your prices set at?

              All prices are set in Australian Dollars on our website.

              What is your refund policy?

              Please refer to our Refund Policy Page for details. 

               

              Others

              If you have any other questions, please contact us here.