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Are your products authentic?
Yes, all items on our website are authenticity guaranteed. We go through rigorous authentication checks to ensure that our customers only receive legit products. If any item that has passed our authentication checks is deemed inauthentic, a full refund will be provided.
Are all items brand new?
Yes, everything listed online is brand new.
Where are you located and is there a physical store?
We are based in Canberra, Australia. We are currently an online operating store. Meet-up in Canberra is available via here or DM us on instagram. Click and Collect (Lawson ACT 2617) is available at check out.
What countries do you ship to?
We ship to Australia and New Zealand.
How long does it take for orders to ship?
All orders will ship within 1-2 business days unless stated otherwise in the product description. For more information, please refer to our shipping policy here.
How can I track my order?
You will receive a shipment confirmation email once your package has been dispatched. You can track your parcel by the provided tracking number in the confirmation email. For more information, please refer to our shipping policy here.
Can I cancel my order?
Orders cannot be cancelled once placed.
What currency are your prices set at?
All prices are set in Australian Dollars on our website.
What payment method do you accept?
We accept Visa, Mastercard, Amex, Apple Pay, Google Pay, Paypal, and ZipPay.
What is your refund policy?
Please refer to our Refund Policy Page for details.
Online Chat: Click on "Chat with us"
Phone: (+61) 415 531 027